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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,152 reviews
  • Rated 5 out of 5 stars

    Great for the price compared to PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to run 120 fps and even 4k is big for something this size and value sure is something to into consideration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system awesome service.. we love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Nintendo switch fixed i had no problems afterwards and still works about 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. I can always rely on Best Buy for a smooth customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service from the geek squad. Very happy with my service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful that geek squad is able to provide myself with the protection plan it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 weeks after Christmas in store, Associate was friendly and professional, explained to me that if there is a problem with the Xbox 1, to bring it to store and all I need is my phone number.This is such a relief, as this was a gift for my grandson and I live in Wisconsin and he lives in Illinois.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection saved my xbox. Service replaced it with a refurbished unit when it was to be a new unit. Geek squad gave me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentiial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection. One of my first xbox consoles just gave out one day; turned out the HD went bad, but thanks to my Geek Squad protection, I was given a brand new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go head.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All are good and best of luck. I like all electronics items buy best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Take Care Of You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad i have done business with them once before and there response time is always fast and on time there never slow i love the service and im proud that they are protecting my xbox series s im very thankful to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GODLY tech guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best of the best. They truly know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with no headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad service is amazing and a must have with any high value products such as consoles. I prefer this to have no concerns around possible warranty issues down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Well Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect things that can’t do without ! I have not needed to use many of my geek squad warranties but worth the cost if I ever have too!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thank you for sharing this with us. I completely agree! The peace of mind that the Geek Squad Protection provides is awesome. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the truth is I didn't have to use it but for its price it convinced me and for everything it covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service prompt and on time very satisfied with tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so helpful and friendly. Answered all of my questions and walked through everything! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with protection assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this protection plan. but have used it for other purchases in the past. No issues with obtaining assistance with products covered. In store and Geek Squad assistance is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never uses this service and honestly I hope that we dont have to, since it is an insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a MUST-HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must-have for me! I want piece-of-mind for aa long as I cen get. I have had controllers broken and with this service they've always been covered. Luckily no broken consoles.

    I would recommend this to a friend