Customer Ratings & Reviews

I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

For some thos seems useless but, its saves alot of money in the back end for larger $$$ purchases and less hassle of shipping a broken or defective console back to Microsoft. And it covers controllers!!

Buy it. You won’t regret it. The computer is fast with awesome quality. Also the light effects look great in the room.

Love the xbox series s. Great graphics, doesn't over heat. Smaller then the other xboxes and lighter.

This is such a great item. It works really well and I have not had any issues with it.

So far so good. I like how it sits upright to take up less space. Son wanted for his old games.

Great value for protection. Just bought a new gaming console and was able to add 2 year coverage for less than $100.

Best buy has the best protection plans. I buy electronics from them partially because of that.

Good personal and fix every problem When you try to find some help there's geek squad

Highly recommend for any product. They are a great team with excellent all around service

Always helpful when I had any issue with my purchase. Polite and informative. Use the service for many repairs over the years.

No complaints so far. Theyre always great! And great service and coverages. Pretty fast response also!

Highly recommend getting this because you never know what can happen. Better to be safe than sorry. Don’t wanna find out the hard way.

Really good if you think that something might break. If it does instead of buying whole new things you can get it repaired or they might issue a replacement if it is beyond replaceable.

Haven’t had to use this service so kinda regret getting it but it still could have been nice

Hannah at Geek Squad was extremely helpful in helping me get my Console issues resolved!! The team here is supper helpful.

This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.

I’ve used Geek Squad in the past and have never had any issues. Definitely worth purchasing.

Haven't used this yet but wanted a little peace of mind in case anything happens to the new Xbox X. The last Xbox we had just stopped working and we weren't able to fix it. Glad we have the extra protection just in case.

I purchased the 2 year accidental protection for my new XBox. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!