Customer Ratings & Reviews

I am grateful that geek squad is able to provide myself with the protection plan it offers.

I'm sure geek squad is great if I ever had to utilize it I've only heard good things

Having this insurance as a safety blanket for devices that are made to break is essential I recommend everybody get this insurance policy for it’s easy to forget that electronics or not made to last forever

The agent helped me purchase this plan very quickly. I got this for my Xbox I purchased online. She gave me the best possible discounts and made sure I understood everything clearly. Very good interaction.

It was a little pricey, but you never know what will happen, overall it was a good buy, in order to have piece of mind. I do not have to worry about something happening and having to shell out full price again.

With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

I bought an XboxOne S years ago, and it ended up having issues. Well, I didnt have the geek squad protection on it, so I had to go back and forth with microsoft for WEEKS before they resolved my issue. Go with Geek Squad!

This is a must if your getting the Xbox that’s worth over $500. Something goes wrong with your Xbox you want to make sure you’re covered. And geek squad has great service.

Love the xbox series s. Great graphics, doesn't over heat. Smaller then the other xboxes and lighter.

Perfect system. No flaws. Excellent Service.........

Excellent customer service and very helpful with any questions.

I’m glad I remembered to add this on after I purchased my Xbox Series X. They made it super easy to add on after the fact. Super easy to do. Thanks!

I always purchase Geek Squad protection. I’ve used it in the past & compared to any other company, Geek Squad is the BEST, hands down! Installation, professionalism, customer service, & response time...the BEST.

I never uses this service and honestly I hope that we dont have to, since it is an insurance.

Great services. I can always rely on Best Buy for a smooth customer experience

[Employee of bestbuy] Worth the purchase, better safe than sorry. I’d rather spend what this cost, the have to buy a whole new console.

[Employee of bestbuy] Very good protection protects well my device against short circuits and accidents.

Excellent product and service from the geek squad. Very happy with my service

So far so good. I like how it sits upright to take up less space. Son wanted for his old games.

This Xbox is so fast and snappy when switching between apps or loading games. Definitely worth it if you don’t want to spend the extra money for the “better” Xbox