Customer Ratings & Reviews

Havent needed it yet thankfully but I do appreciate the overall customer service

Had alittle problem geek squad help. Everything fixed great job

Didn’t use geek squad protection but I’m pretty sure it’s a great service

Geek Squad is awesome!!! Love their service and accidental plans! Come in handy when you have kids or just can't seem to take care of your things well enough (even though you try haha) GET IT you won't regret it!

This Xbox is so fast and snappy when switching between apps or loading games. Definitely worth it if you don’t want to spend the extra money for the “better” Xbox

MY SON ALREADY BROKE THE CONTROLLER , WENT BACK TO BEST BUY, AND THEY TOOK MY INFO AND SENDING ME ANOTHER ONE< ITS BEEN 3 DAYS AND STILL WAITING FOR IT TO ARRVE THOUGH< THOUGHT THEY WOULD JUST EXCHANGE IT RIGHT THERE < OHH WELL, AT LEAST A NEW ONE WILL COME SOON !!

Like I said, in the previous statements, it is definitely worth the service depending on the price

I strongly believe in the geek Squad service plan. It gives me the piece of mind. If my product ever malfunction i know i can go directly to the store and get help unlike other service plans where you have to call the manufacture even though you bought the warranty from the store.

Nice offer for anything goes wrong in the 2 year journey

Can’t stop playing it. Smooth play, fast loading and upgrades.

The Xbox x is a good product and my teenager is satisfied. Win, win.

Glad I can play with pice of mind. This will definitely pay for itself

Having this insurance as a safety blanket for devices that are made to break is essential I recommend everybody get this insurance policy for it’s easy to forget that electronics or not made to last forever

With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

Purchased this for my sons xbox. Just making sure all is covered . Ive not used it yet

Great service! Highly recommend!! Much cheaper than buying your product again!!

The agent helped me purchase this plan very quickly. I got this for my Xbox I purchased online. She gave me the best possible discounts and made sure I understood everything clearly. Very good interaction.

Whata difference this thing makes playing some awesome games.

Protects it from basically anything, like accidental damage or scuffs? Seems perfect to me.

We had to use the replacement on only one of the many items that we have purchased from Best Buy over the years. The process was so easy. Best Buy replaced the item and we were walking out of the door within 15 minutes with the replacement item. Will purchase when warranted in the future.