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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2153 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,153 reviews
  • Rated 5 out of 5 stars

    Never had to but worth the peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it and, to me, that speaks highly of their handling of the merchandise! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad for any electronic device worth over two hundred dollars, might not use it but worth the purchase in case you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Customer service! They make sure everything is perfect and get it to you as fast as possible!!! I'm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the worry free life you can live buying the warranty plan. It’s awesome knowing you can return it if something goes wrong and you have the item covered. Especially on the gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an extended warranty. Even XBOX recommends purchasing an extended warranty for their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan when everything I buy at Best Buy I’ve never had a issues returning something a year or more later and there geek squad is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much it’s so easy to use from specs and resolution I think it’s so much better than the Xbox series one 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it super upgrade and smooth gameplay amazing the performance of these things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase and always get protection. Love this option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Service Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind in knowing that your item is protected is amazing. The knowledgeable staff was able to help me find a replacement that was either the same product or one to take it place if they didn't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for all my purchases if it offers cause you never know! Only had to use it once and they were so on point no questions asked just replaced it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Really fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a huge improvement over the one x. Glad I got it on time for starfield release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, of course as everyone knows the one downfall is the storage. Other then that its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are excellent value to price and worth the highest plan you can afford that will save you in the long term much of your hard earned cash and frustration : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    giving it 5 stars, but hope I don't have any issues with my product to find out if it really deserves 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have with my xbox series x is the controllers aux port for head sets keeps shorting out so now i have to invest in a wireless headset other than that love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest Service Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took 15 minutes!! Everything was set up nice and quick. Just how I like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Santa" brought this for our youngest who desperately wanted an PS5 which has been impossible for us to get thankfully he's completely satisfied with the Xbox system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Even if you never need them at least you’re covered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed accessory for any gaming system. I had my first series X mess up and it was replaced from having this.

    I would recommend this to a friend