Customer Ratings & Reviews

Never had to use it and, to me, that speaks highly of their handling of the merchandise! Thanks!

I used Geek Squad on every major purchase from Best Buy

Great protection for all your devices with a piece of mind !!!

Highly recommend. Had to replace a prior Xbox 1 with the Battlefield gold edition Xbox with no issues by store representative. Prior Xbox 1 disc drive stopped working.

Great service! Highly recommend!! Much cheaper than buying your product again!!

As far the many months I’ve had this gaming console astonished with it amazing powerhouse

Never had to use greek Squad use they are around.

I always end up purchasing the 2 year accidental protection plan. Its a peace of mind knowing if anything happens to the device, Best Buy will easily replace it no questions asked.

good thing to have just in case you might say you don't need it but 6 or 8 or however many months down the road u accidentally break what you bought you'll im glad I got this .

This is a great program and I am so glad I got it. Easy to set up and I feel great knowing we have protection and if I have any questions or problems the Geek Squad is there to help.

Surprised my boyfriend with this console among a bunch of accessories and he loves it. He’s mentioned huge improvements with the demographics of the games.

[Employee of bestbuy] Amazing service, employees are always so helpful and friendly.

Glad I can play with pice of mind. This will definitely pay for itself

Had alittle problem geek squad help. Everything fixed great job

The Geek Squad do a wonderful job with this protection plan. I like that it covers accidents, replacement value, theft, or any issues that may come up. The price is reasonable for a 2 year coverage. Definitely the best investment ever!

The Xbox x is a good product and my teenager is satisfied. Win, win.

Hope i don't need it...Had this on a laptop.Couple of day's before warrenty expired it died.They replaced hard drive ether card ect.Basically rebuilt it.Still using that laptop Couple years later...thanks geek squad.Well worth it!

Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

Love that i have this to fall back on should anything happen to my xbox

if you get either a PS5 or an XBOX series X/S, this is the protection you need to have a peace of mind about any faulty or accidental problem in the future. Protect your console!