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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2153 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,153 reviews
  • Rated 5 out of 5 stars

    Helping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime we need help they come out asap, makes sense t easier than f it’s broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on next gen system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you get either a PS5 or an XBOX series X/S, this is the protection you need to have a peace of mind about any faulty or accidental problem in the future. Protect your console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, got it for his birthday. I hope it works as good for a long long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! Always ready to help and work with you on anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with consoles but for how much I paid for it, I would be hurt if anything happened and I wasn’t protected. It’s just a smart investment

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good for the price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is great but what I found is that they decreased the storage space by half causing me to buy a storage expansion card in order to have more than 3 games at a time. I particularly enjoy the smaller build size of the Xbox itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new system. mike was very helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best, n they’re right in the store. This way you don’t have to worry about shipping nothing out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad offer the best warranties on all items and that is why I buy my electronics solely through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to contact Geek Squad, got everything up and running, but just in case I will keep in contact with questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have and i am glaf I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on another product in the past. Worked great always good to have some insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great I had a great time playing call of duty and other games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good option for my the best choice is best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless help when you have a tech issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have Geek Squad available any time of the day in case of an issue with the new gaming system. They are so knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it to get the protection on your console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't go without Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this protection for a 49" computer monitor. Our history with the Geek Squad has always been a great one. They have a quick response time with positive results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for all your electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy the warranty. You know you don’t want to and think you won’t use it, but you might and it will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my kid and he plays with it all the time

    I would recommend this to a friend