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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2153 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,153 reviews
  • Rated 5 out of 5 stars

    Make me feel better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I bought the Xbox one for my kids and it is a relief to know it is covered if something happens to it. Which face it having three kids I am going to probably need it at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the geek squad plan for years on purchases came in handy the couple times I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet and hope I don’t . Purchased with my Xbox because Geek squid has always done me right in the past .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time when you have a problem, I always purchase geek squad protection for all my purchases, the company has always been there to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 star because I never make it that far. The protection is nice if it’s a faulty machine I’ll bet. Again, price is steep but here I am buying it JUST in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't actually used this particular service yet. However I have used Geek Squad in the past for other products. They've always came through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for a freshman in high school. First cheaper laptop went inoperable during final exams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year warranty for my XBOX Series X for the ease of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone left a popsicle on it, got a new 1 the same day. The cherry made it smell nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance fo your electronics is so important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet so I can’t get any review as of now. But I highly recommend getting the warranty just in case something breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SO glad that Geek Squad has such great protection plans available. It makes purchasing technology much easier and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plans mostly because of my kids and the dogs.. they really take care of things that happen. Like my son says " I don't know it just broke"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is still out on this purchase. It’s excellent that you offer this service but I hope if I ever have yo use it, it does what’s advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is what I wanted for gaming, however it is good to know ahead of time that if you don't have DVR capability on your 4K TV (like I don't) that it will limit some of your settings. Now I want a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work they help you on any questions u have on the products they sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a good idea to be safe rather than sorry so why not. Besides its a good value deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't want to feel that relief knowing your expensive purchase is covered a bit beyond the warranty?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service Best Buy offers. Extended warranty is always a must.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these protect plan it’s affordable and great just in case you have issues.

    I would recommend this to a friend