Customer Ratings & Reviews

I always recommend getting protection on new tech. Hope to never need it but the Best Buy replacement plan is good

I typically get the extended warranty for most electronics that I purchase. Over the years it can in handy, it has replaced three kindle fires and two laptops.

I always get the geek squad protection. On some things it seems like a little much price wise, but at the same time it is insurance on your purchases.

I have had issues with warranty in the past, I haven't had my product for a year yet and have already used the protection. You never know! Better safe than sorry.

Hope to not have to use this, but have it if needed.

Knowing I have insurance on my Xbox is amazing … Love everything about having the protection

I've been extremely pleased by the performance of my Xbox Series X.

Probably the best thing best buy sells...a no questions asked warranty! Worth every penny on my xbox series X!

The service is great just in case the console I have now has trouble working all of a sudden.

Really worth it. Warranty will cover any damages done to the xbox wether it is accidental or technical. Really recommend it and really worth the buy.

I like getting the Geek Squad protection for expensive purchases like this. For the less expensive purchases, I usually don't worry about it and take the risk.

always have a service plan on electronics!!!!!!!!!

Awesome, replace my remote without a problem great customer service and replacement plan!

I love this protection plan! I never make a purchase without it. This plan always saves the day

I lost everything due to a flood, and I have my red cross case number to prove it. As well as multiple pictures of my house being flooded. As advised, I did not touch anything because of bacteria I just moved whatever wasn't damaged when I moved out and let the cleaning crew the apartment complex hired take care of the rest. My son lost his X-Box S and controllers and my warranty will not cover it because I don't have the device. The last thing I was thinking about was thinking about after losing everything was "make sure we grab the Xbox" for geek squad. I purchased another protection plan for my laptop and took it to best buy this week to find out it needed a new battery. Contacted geek squad to find out the battery isn't covered in my warranty. Unless your kids are a little wild and tend to break things don't waste your money on that 2-year protection plan

PRODUCT REPLACEMENT If your covered product stops working, bring it in to us for a replacement. Because bad luck deserves good coverage.

It was easy connecting the Xbox one game station to the tv.

It’s nice knowing that I have professionals ready to help whenever I have issues with any of my electronics.

My son loves the speed , and graphics when playing madden .

I got this for a piece of mind for my Xbox., and now that I hear some of them came out defective I feel better