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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2153 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,153 reviews
  • Rated 5 out of 5 stars

    Ps5 Remote Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, replace my remote without a problem great customer service and replacement plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I've purchased since 1927 when I bought my first model t. Jus playing but its a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will never be needed for the Xbox X series console, but we purchased it ‘just in case.’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great just in case the console I have now has trouble working all of a sudden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad insurance. I enjoy true peace of mind that my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my series x personally believe it has the best graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked on my old Xbox, purchased it for my new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this yet, but on my last Xbox I got the “red ring of death” and Geek Squad took care of it. Knowing that, I purchased the same service for my new Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is thoroughly enjoying and has not stopped playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan! I never make a purchase without it. This plan always saves the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 2 year protection plan for my new Xbox series S. very helpful if anything would go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this insurance to protect my Xbox from any accidental or internal damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money to cover a $500 item for multiple years for 70 bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot buy anything from Best Buy without buying the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for new console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased cause it’s a gen 1 console their is going to be bugs so if it breaks nice to know it’s under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy insurance is comprehemsive and worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a geek squad protection and easier to manage than dealing with the companies warranty system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when you spend money on expensive products that may need replaced!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this couldn’t have made a better purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having coverage for your gaming console is very important and I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox project X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! 2 years wit’s this console and no issues so far!

    I would recommend this to a friend