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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2153 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,153 reviews
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system, very worth the price and struggle to get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all my expensive products I always get geek squad. always

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the technology nowadays and video gaming you should always get this so you don’t cry later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy that helped me very friendly from the Downey store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection on high-end items that my boys will be using. You never know if something will happen. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    abby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good protection plan especially when kids are using this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad making it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your purchase! Cant go wrong with peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, only one year past the manufacturer's warranty though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the replacement insurance. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good time, good service and great games. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service program. Hope I never have to use it, so it's like insurance, glad to have it when you need it, but hope you never have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my Xbox One X. Haven't needed to use the coverage yet, but feel relieved knowing it's there if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy a product without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection for all my devices and have used it to replace items that broke. No questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of service and easy of handling multiple issues and/or standard system questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t try it, but they mention that if something goes wrong I can take it for a repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the protection plan before and it's easily the best around. Well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection Plans are always a great idea and a great purchase. Best Buy always is hassle free with these products, this is why I always get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insures my series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always try’s to rectify the situation they are the best to have a warranty with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any console owner. I would definitely get again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any hassle if product breaks. Always worth getting

    I would recommend this to a friend