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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2153 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,153 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong getting an additional peace of mind for an expensive purchase. Geek Squad has ben phenomenal in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet, but its nice to have if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven’t had the chance to use it. But from what I’ve read it works pretty amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is a Useful Warranty at a Reasonable Value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Warranty is useful under most circumstances for consoles that are located in perilous locations and if used frequently and with frequent wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service more than paid for itself during the xbox 360 era. No brainer to get it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected buy it and they fix it not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go with out this little beauty so get it too

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello Bangkokwok – We’re super happy that you appreciate your 2-year Geek Squad Protection plan, and hope you keep on picking them up on your future purchases. We love that you love the peace of mind our plans give you.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good because I break a lot of things and this is given me peace at mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nothing like a good purchase!!!!!!!!!! Always great quality from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the coverage because yiu never know what may happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new X-Box! Very good investment, well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff and it was the best purchase I made ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a warranty when dying electronics can never go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having warranties on electronics. I rather be safe then sorry; you’ll never know if you ran into a lemon product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my electronics purchased at Best Buy! They honor their plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to protect those electronics they're expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and so professional. They are helpful and so efficient. I always get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always reccomend buying a protection plan just in case.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Insurance is Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always important to have insurance on anything. Especially if it is the new consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend a lot of money on devices, electronics, ETC. The protection plans are always worth it

    I would recommend this to a friend