Customer Ratings & Reviews

Very good. Keeps me from any issues and I’m happy for that

This is a great buy! Only small issue is the battery dies very quickly but other than that, this is an amazing item!

Great option love they offer it as my son plays hard

Well see if it's a good deal if it breaks and I need to use it

Great Vr system easy installation very smooth to use

Good good good good good good good good good good good

I always purchase Geek Squad warranty. They have easy and excelent service

We purchased the Meta Quest for my sons 17th birthday and he hasn't stop using it. Best gift ever

Perfect gift for the family. Interactive activity.

What a great product, lots to explore, love beat saber!

Very good service ande response, I like it, I love it

Great to have the added protection because unfortunately accidents happen sometimes.

Couldn’t of gone to any better company other than geek squad

100% worth the investment, especially in household with young ones.

Battery life: The battery life could improve on this device. Battery lasts for 1-1.5 hrs of use then it needs to be charged. This makes it difficult to have family fun time playing together because we each get a small amount of time playing. The developer should produce a long 10-15ft power cable that can be purchased and then include attachments on the Occulus so that the cable can be secured to the device. I did use my own charger but the cable keeps getting pulled out during heavy shooter and movement use. The games are a little steep on pricing at this time. I am hoping that the game prices will decrease as more users are on the Oculus. The controllers are awesome, no complaints. very ergonamic and comfortable to grip while playing. The screens tend to fog up with use and my face tends to get sweaty with heavy shooter games or active games. possibly invent an air flow solution to prevent fogging and sweating of players. besides when switching between players it can be a little gross to put someone elses sweat against your face. Otherwise love the games, controllers, and overall fun of this device I would recommend for families to purchase.

Great quality and everything my teen loves it. He plays so much he aweats and gets a good workout as well

I had a great experience making an appointment with Geek Squad at Best Buy to fix my Oculus 2. My son had accidentally broken a controller, and I needed assistance. The technician who helped me was not only very nice but also incredibly helpful. However, they couldn't replace the controller, so I ended up getting a refund for the Oculus 2. With the refund in hand, I decided to upgrade to the Oculus 3. The transition was smooth, and the Geek Squad team was supportive throughout the process. Their excellent service made it easy for me to make the switch. Now, I'm enjoying my new Oculus 3 and its enhanced features. Thanks to the Geek Squad at Best Buy for their outstanding assistance!

The agent help out to his fullest potential and I then was told to visit customer service which I had the great pleasure and opportunity to receive a great offer so I was very pleased with my visit appointment at Best Buy

The 2-Year Accidental Geek Squad Replacement plan is a solid investment for anyone worried about accidents. It covers unexpected damage and makes replacements hassle-free. I’ve used it before, and the process was quick and easy, saving me from buying a whole new device. If you’re prone to accidents or just want extra peace of mind, it’s definitely worth adding to your purchase.

Geek squad coverage is always recommended.Every time an item was damaged or needed to be replaced it was resolved quickly.