Customer Ratings & Reviews

I wasn't thinking about getting the protection plan. I usually do not get it but the associate explained it to that it protects from any damages so I couldn't say no. Great customer service.

Hope to not have to use it but with a teen feel better about buying warranty

love the item easy to use easy for my kids to use and easy to call and ask questions

GREAT PRO PLAN! Had my quest for almost 2 years, it did quit on me eventually rightfully so, i play it for hours everyday. So I bought it in to Best Buy, told them the problem, glad I purchased the 2year plan, they asked no questions, told them what was wrong, they said no problem, and are sending me a replacement with another protection plan. " NICE CUSTOMER SERVICE GUYS' THANK YOU SO MUCH! HIGHLY RECOMMEND.

I bought to use it to play and hang out with friends around the world. This makes that feel like I am there with them. I love it!!

seem to be johhny on the spot with their tech knowledge!!

I got these glasses to replace with my AirPods and I can say this are the best decision making I made they work perfectly fine 100% recommend..

The Geek squad pan is easy to use the service from the square is always professional.

Very pleased to know that if something gets damaged I can return it to the store for repair or replacement

It's ashtrays a great idea to protect the electronics in case of something is not working or a accident happen

Bought this for my kids for Christmas it’s great for watching shows while doing other stuff the games are good also

The Meta Quest 3 actually makes you feel as if you are there in the screen. For example, the roller-coaster game. My youngest grandson is sitting on the sofa actually screaming and waving his hands in the air while moving from side to side. I enjoy seeing the smile on his face while playing the game. My daughter got off the game cuz she thought she was on a real roller-coaster, she couldn't handle it.

Was able to utilize the warranty with no issues whatsoever.

ALWAYS buy the extended warranty, or your just throwing your money away. You know your kids gonna break it. And when they finally do it feels great to get another one without paying for the new one. But always buy another warranty for the replacement-because you know your kids gonna break it again.

About to take my sons oculus in for a new one and I’m excited I got this plan and it was offered to me!

Geek Squad has been a tremendous help with fixing or just see what is going wrong with my kids phones. Every time was convenient wayyyy better than having to travel way out to Apple.

This is why I’ll stay a customer of Best Buy. I purchased geek protection. Controllers stopped working 11 months after purchase, meta would only accept 1 controller return at a time, leaving me with roughly a month dealing with the potential issue. Geek squad refunded me the purchase under the protection plan. I received a new VR headset with geek squad protection. No hassle.

Amazing feels like a im in another world. I would recommend this item

This is my first entry into the VR world and I have to say, I’m blown away, not only with the game playing but the countless other things you can do with them!

This was an amazing experience to try, it has great ways of playing games in VR or AR (Alternative Reality). I love it!