Customer Ratings & Reviews

The 3s is definitely better than the 2 but 3 of my children have the quest 2 and love it for years. The quality is great and the geek squad is fantastic help whenever we need!!

Great Service/Product… excellent quality. Would definitely recommend.

Bought a 5 year service for my TV and when the pixels died Best Buy replaced it and credited me back for the difference of what I paid for the old and new. When buying the VR headset it was a no brainer.

Excellent product, nice quality that I ever have!!

Never even needed to use it honestly. So in a sense I wasted money however I’m glad I had it just in case.

Smooth graphics managing battery life. Little heavy on the user. Excellent sound system. Nice gaming Library.

Thankfully I take good care of my items so I usually don't have to walk with getting repairs. But it's always a comfort knowing I have a warranty for its replace incase something does happen. I will say though I wouldn't get a warranty if it's for a limited edition item as the company won't replace it with the exact edition but just with 'whats ever in stock'. They never said if it was the stock of the store or the warehouse that 'fixes' things.

I love there protection plan. I had to use it and glad I did purchase the protection plan because I had to return my VR quest 3 because it would not power on and they gave me a knew one so I was happy and so was my son.

Love getting rewarded for buying and love that i to get enjoy my product without being scared to break it!

Excellent, Informative, Friendly, Knowledgeable Staff. Expedited all claims with Extreme care. I Appreciate them

Say hello to stress-free tech life with Geek Squad Insurance Services! As a tech enthusiast, having my gadgets safeguarded by their swift and savvy solutions has been an absolute game-changer. From unexpected hiccups to bewildering glitches, Geek Squad has swooped in to save the day. With their comprehensive plans, I've waved goodbye to worries and welcomed seamless assistance. Repairs, replacements, troubleshooting – they handle it all like true pros. Geek Squad is undeniably my tech guardian angel, and I wouldn't trust anyone else to keep my devices smiling and glitch-free!

Great buy easy to use lots of fun way to enjoy gaming

Everyone enjoys this product it's very fun to use.

Excellent product, easy to use highly recommended!

Good use for indoors only kids love it mom tooo good

Help me out with my meta quest, really nice team!!

Havent used it yet but i heard they are great and are the best when it comes to tech work

They great. New how to solve my problem. Gave me advice and it worked.

The headstrap alone is worth the upgrade. But the return of the dial focus frame and the freedom of the moving menus, instead of a fixed position that needs to be re-centered. They added a fan inside of the headset as well, so no more drowning in sweat. Im still having problems focusing on the text, but it is significant improvement from the Quest 2 and Pro. Also, the Situational awareness is 100% better. No accedentially smacking small children while playing Beat-Saber and feeling really Bad about not seeing them.

I find the agents to be most helpful and informative.