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Customer reviews

Rating 4.8 out of 5 stars with 2986 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 2,986 reviews
  • Rated 1 out of 5 stars

    No help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt get service. I haven't had this for a year. Should have gave more info.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a couple minutes late for a drop off and they wouldn’t assist me and refunded me. Manager wouldn’t even talk to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not keep the Geek Squad service because I was not happy with the product. But I would still recommend Geek Squad on electronics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid would love u if something ever happened to u.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless when I needed it. If they stop selling the product they can’t fix it apparently…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waist your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I did Buy it, the procuct has a 1 year guarantee from manufacture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-year Accidental Geek Squad Protection is an excellent investment for tech users. It provides peace of mind knowing that your devices are covered against accidental damage, whether it's a cracked screen or liquid spills. The claims process is straightforward, and the support from Geek Squad is top-notch, with knowledgeable agents ready to assist. Additionally, the coverage extends to both repairs and replacements, ensuring you're not left without your device for long. Overall, it's a smart choice for anyone looking to safeguard their technology and minimize unexpected repair costs. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buy lottery tickets, similar outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy lottery tickets, similar outcome Must be at least 50 characters. (13 remaining)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a lert down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Joke and Waste of Money. Will not replace or help you resolve issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recived my game sys. Had to complete a return process for missing package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus don't explain their products very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work on my laptop and no one could tell me which VR set would work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t honor my product when my child damaged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy because item I insured malfunctioned and the warranty made obtaining a replacement easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money when you're spending a much as I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our meta quest gave out after 2 months , we made an appointment online and got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure everything is clean fixed and good to go by the time to pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusyt Incase there any Product Deffects or Inconveniences way Worth the Investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are a must have. Whenever there’s an issue, you can count on the pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift Idea for your Kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent! My son loves it and has played with it non-stop since Christmas. He loves the graphics and the data space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things break all the time so I always recommend getting protection, you literally get a free replacement

    I would recommend this to a friend