Customer Ratings & Reviews

The Geek Squad was knowledgeable and help fix my issues quickly. They are the Best!

My grandson loves it! Plays on it all the time. He really enjoys

This headset exceeded all expectations I had for vr in general. I always thought it was just a cool gimmick but playing on this headset has opened the door for me into this new world. Only issue i have with the headset is the occasional slowdown or freeze up, but that only started with the last 2 big updates. I cant wait to upgrade to a quest 3 so I can try out the new mixed reality features.

Great service. Worth having on this type of product that can be broken when a controller come flying out of your hand or hits something when flinging it around.

I wasn't thinking about getting the protection plan. I usually do not get it but the associate explained it to that it protects from any damages so I couldn't say no. Great customer service.

Outstanding performance! I look forward to the Quest for if they have one.

Extremely helpful in providing information, when one individual did not know, they asked a colleague to make sure they helped me.

Excellent purchase, great price, product quality and perfect audio and image quality, I am satisfied with the purchase!

Dunno, quality i’m sure never needed to send things to them.

I was get this and renew it when the 2 years up. It is perfect to have if it goes out or needs repaired.

The geek squad protection plan is a must. I was having issues with my quest 2. I had stick drift, battery draining, and apps closing in middle of game. I took my headset in and they exchanged it, no questions asked. I was able to upgrade to the quest 3 at a fraction of the cost because of this plan. Don’t ever go without the geek squad protection plan on large purchases!

We bought this for my son for Christmas and it was his FAVORITE present by far! He loves the games on there. He even got his grandmother and grandfather on and they just loved it! They couldn’t stop laughing and they are very old so it was surreal for them to see and work this type of technology. A great product that truly can bring the whole family together. It’s also hilarious to watch the person playing the game.

I love everything about the Geek Squad 2-year Accidental Product Replacement Warranty. At first I was leery of purchasing this warranty, but when we needed it they came through 100%. My son had purchased an Oculus and the controller cracked. The Geek Squad could not replace his controller because there were newer versions out, so they ended up refunding him 100%. I highly recommend this product warranty service and will buy it for all of my large purchases that may need a warranty in the future.

Geek Squad has been a tremendous help with fixing or just see what is going wrong with my kids phones. Every time was convenient wayyyy better than having to travel way out to Apple.

Great quality service, 10/10 would recommend again

Very nice to have with my purchase! Thank you so much

Clear and precise . Great, sound system. My son loves it. The characters are so realistic. It feels as if you're really in that place fighting the characters or enjoying yourself having fun

Its a very good product that all my friends and family like to play games with and we all have fun playing with it

whenever we buy something from we here always get the insurance and 9 times out of 10 we end up needing it

Dont be hesitant this is definitely worth the money best warranty you can get on the market no questions asked