Customer Ratings & Reviews

It’s a great experience to go into a different world

Amazing product very durable very well-made product.

Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

This is real I’m really lost in another land I’m never leaving vr

We had a great experience! The service was prompt, efficient and helpful. Always a good experience at Best Buy and with the geek squad!

Best Buy's Geek Squad has always been extremely helpful.

Great product.. Amazing headset.. love them.. if your deciding to get a pair don’t hesitate

Love the fact that it has protection. That in case anything were to happen I can feel safe that I have protection for the VR

The ordering process was amazing. It blew my mind. I haven't used the Geek Squad yet, but I'm excited to get blown again.

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

Anything happens to your meta, it is guarentee replaced

Geek squad got my back!! I can’t believe how safe I feel knowing my tech is protected! For two years!!

Fast, easy and great service! Everyone who we’ve had contact with from Geek Squad is simply the best!

I simply exchanged my headset for a new one. They helped me decide on the new 3 version

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.

Haven’t needed this service yet, but gives piece of mind.

A++++++++++++++++++++++++++++++++++++++++++++++++*

I do have2 years insurance, but I never contact Geek SQUAD

Having a kid that’s prone to accidents ? You need this then

This has been the best Quest 3.Better camera view and better video quality. I also want to take a moment to say that Union City customer service was amazing. I love the service they always provide that is why I love coming here.