Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2978 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,978 reviews
  • Rated 5 out of 5 stars

    Extremely easy and quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the warranty because you never know with kids if you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's there for when you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When vr wasn't work they made the exchange simple an quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For items that tend to break, this is great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    excellent to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty, hopefully I won’t have to use it but it definitely comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no hassle they just replaced it and that was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work out like no other

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the workouts on this game so much I’ve bought this game three times the workouts are great for all people because you can modify them but they’re so fun and the music is so wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind can be bought!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage at a fair price. Why not have the peace of mind?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product replacement plan, will cover your basic needs easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun for the whole family! Definitely worth the purchase for a different experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my VR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been and easy smooth transaction . Always so polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this if you have small children, I bought this and had no problem returning when it got broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to buy extra protection when it comes to buying electronics for our kids because accidents are always bound to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use this and upgrade to a newer version !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Replacement Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this warrant/replacement plan. The left controller stopped working then the headset of the Oculus stopped working. Without it after only a year of purchasing I would be out close to $400. BUY THE REPLACEMENT PLAN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and Team and my son love it I 100 recommend it to but it

    I would recommend this to a friend