Customer Ratings & Reviews

Availability any time, great customer service, fast resolve problems

I love Geek Squad. Yep, I’m a fan, especially since they started offering protection plans on VR equipment and drones. That’s been my hesitation with buying those items. High usage items without an accidental coverage scare me because of the cost of the items. Now I feel better that my money won’t be waisted. I’ve purchased the VR - with the Geek Squad protection. Now the drone will be next. Thanks Geek Squad.

My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

Awesome tech! Realy feel like you are in another world! Many adjustments for a snug fit. Plenty of games to choose, for whatever adventure awaits!

Due to my agoraphobia and severe epilepsy I have trouble leaving the house I discovered the meta quest 2 and The geek squad help me discover the world with it . I now have freedom I never thought I would be able to experience

This is my 3rd oculus . The remotes dont seem to want to charge they blink green to yellow. Geek squad is the best so I know they will fix the issue

Very good to have especially when it’s for kids worry free

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

This is a must have if you are buying for anyone. Better safe than sorry.

Its a solid choice for DCS VR but you do need usb type c 3.0. There's some fiddling in settings to get the most out of it, and you'll want to download the OpenXR toolkit, Oculus Tray tool (and maybe Oculus Debug tool

It was so worth getting the protection plan. We got it on the oculus quest and how do use the protection plan twice. The only problem with it is once you use the protection plan you have to buy a new one, I thought it just covers the item for the entire two years for any problems. But it’s a one time use.

Epic best investment I have recently made. Beat saber is awesome on here and Journey of the God's, lots of fun free apps & games too. Plus you can use air link up wirelessly connect to your laptop to play games from there as well, though there's a lot of great ones you can just load onto itself that are awesome too. Great system. :D

There to help at a moments notice very knowledgeable.

Great add on got it for my vr headset for peace of mind.

The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

I had issues with my Quest 2. And they were able to help me.

Great value for this Geek Squad plan! Definitely recommend purchasing.

Good protection to have, easy sign up and dependable

Good coverage so far, haven’t had need for it yet but i know when i do. Will be definitely getting some good service

Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!