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Customer reviews

Rating 4.8 out of 5 stars with 2978 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,978 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have! Gives me so much peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real value- proved to be worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Will See

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather be safe than sorry. Especially since I bought apps to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have when there is a problem. They help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geek Squad dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VR is great to have my grandkids love it just make sure you get the insurance on it cause the game turn off it go slow you will be taking it back to the store but over all it’s a good game to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always professional, convenient and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in handy to fix or replace a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gook Squad has always been great for me. If they cant fix it, no one can.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better safe than sorry

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but definitely gives you peace of mind having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. 1. 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are going to be helpful in the event of breaking or rudeness use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause with VR there will definitely be a point where I accidentally chuck one of the controllers into a wall or swing my arm and hit something. I'm very clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is a must and the geek squad team is the best. If you purchase any electronic you definitely should get the protection plan... trust me it will save you time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skip the headache, get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned many console systems from Nintendo to XBox and those are fairly sturdy. We bought the warranty for my son’s Oculus system since it’s the first VR we’ve owned as a family and didn’t want to take the chance on a $500 investment breaking on us. So far we haven’t needed the plan. We bought the coverage for 2 years and hope to never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome extended service on this pricey VR headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for in the house winter inactive kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its getting my 9 year old son active while being cooped up in the winter months!! But hes also playing video games that he lives like gorilla tag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is magnificent item. my son loves loves loves playing with it.

    I would recommend this to a friend