Customer Ratings & Reviews

Why risk it if your already paying a lot for a product. For such delinquent products, you would definitely want some protection. Greek Squad pretty much covers all types of damages except lost or stolen.

Great service no problems trying to get my device fixed or returned

I bought this for my kid and he has been excited to use it daily. Most of his friends play vr with him! I tested it out and it is a pretty good purchase!

Very helpful with information and no pressure on what needs to be done let's me feel like I have the product I want

Easy set up, just wish it came with more instead of having ti purchase every singke thing. Also didnt figure out how to pair the oculus to view on screen only figured out how to do the audio but overall my family uses it everyday

Very helpful and knowledgeable associates. Would trust them with all my electronics.

Great service!! On time and very helpful. I would definitely recommend

Always has great service and customer care is the best.

My Grandchildren absolutely live this vr, I bought 3 so they can play together. They love rec room. I would recommend to anyone who is looking for a standalone vr. I would like to have more choices for games and it would be great if there were more educational programs for grade school ages.

Glad i brought the protection plan, my son accidentally broke his controller and best buy switched it out for a brand new vr

Haven’t had to use the Geek Squad warranty. But having passed on buying one for my Dyson vac, I didn’t want to go through the hassle of contacting Oculus /Facebook for replacement or repair. Hopefully I don’t have to use it but if the Oculus 2 breaks, I can bring it back to my local Bestbuy for a replacement!

There was a recall on the product, and I went into the store to replace them with new items, and it took me less than 30 minutes I was in and out no questions asked

The agents set up my security system quickly and professionally

Its the geek squad, they make house calls and play with other peoples dirty bits… so make sure you always use your protection. It’s a protection plan and on expensive purchases it’s definitely worth the price. They love to provide service to everyone that is willing.

I’m so glad I purchased this protection plan. This is the 4th vr headset I hve purchased and I wish I would’ve bought the plan with the other ones too. Buy it!

Solid price for the coverage you get. I typically do not get warranty but this was a no brainer with the ability to hit things while playing games with a VR headset.

this is awesome came in handy when our product stop working all of a sudden. Good thing we purchased the warranty, I was able to get my product replaced and we ended up repurchasing the warranty again.

Very good , I loved it , I really indicate that for everyone

why would anyone not have GPS, for all the times I didn't have it and something broke, or stopped working, I am glad I have it now...IT HAS PAYED FOR ITSELF OVER AND OVER AGAIN!!!

Love to play. It works like I expected. I Recommend to everyone.