Customer Ratings & Reviews

You can't go wrong with the Geek Squad replacement plans on your higher end tech purchases! I have utilized them on several occasions. Accidents happen and this is your best insurance against just that. Just make sure that you are a rewards member so as to have digital copies of your receipts linked to your account.

Nothing bad to say, I always recommend these products

This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.

love the protection plan with them i bought head phones and my dog chew them and they replaced them with no problem. As well my oculus quest my controllers were destroyed and replaced them no headache. Thanks

Haven’t used it yet but good to know it’s available

The agents are always so kind with me, i'm grateful with their service always. If i have a problem or doubts, they always solve me everything. Thanks Geek Squad ando Best Buy employees as well.

I always go with Warranty Extension offered, especially with technology that is new and quite expensive. I’ve only had to use this type of warranty on one or two occasions and it has always benefited me when I needed it. I wouldn’t walk out of the store without it.

I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

2yrs is a good amount of time to offer protection for this. Including normal use damage and accidental damage is definitely a plus. Eases a lot of anxiety.

Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

Highly recommended 2 year warranty. Although I have not had the need to use the protection plan I feel less stressed know my product is protected. The product is expensive and would cost more to replace without warranty. If any damages were to occur the product is replaced with no problem.

They work well, very polite got me in quick and on just as fast.

Great product love it!! Can't stop playing with it so far no problems !!

Great entertainment for the family and who ever wants to experience VR

Great Protection Plan for a good price for my device.

Worked to not have an issue with VR set up and operation.

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

While you never think anything will happen to your device, accidents happen, even if you are careful. Be protected, get the additional coverage especially if you use the device everyday or somewhat frequently, you can’t go wrong with the additional coverage….

Came here to make another appointment! They help out so much

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.