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Customer reviews

Rating 4.8 out of 5 stars with 2978 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,978 reviews
  • Rated 5 out of 5 stars

    Used my warranty to replace my defective oculus he

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second warranty for my additional headset. I must have for any oculus headset or for most any electronic device such as computers cameras etc. This is the reason or the main reason I shop at Best Buy is this warranty. No questions asked easy Peezy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my problem solved in no time. Has really great customer service really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me w my oculus last year. Amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad available to me gives me a sense of security for whatever amount of years I have protection for my items. Even when I have a question about my electronics they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the money for the big purchase of the vr headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fast and efficient. They fixed my phone the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hours of entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun. I love the fact that they offer free fun games so you don't have to buy a bunch of games. The graphics are amazing and it's fun to play with friends and family living far away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive add on, but wise for a costly Oculus!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very good at pointing out the advantages of a GS service package with the purchase of an Oculus. A lot of real world damage can happen while you’re flailing around blinded in cyberspace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would love to win this car and my son would be so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpfull and honest about the condit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my kids enjoyed a lot and they use it very often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good equiment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a year ago and I haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t had to use but with kids u never know what will happen so nice to have just incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God I bought the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God for the protection plan!!! My oculas stopped charging and had to be replaced!! Hassle free service with best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great product as it protects not only the product but the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Friendly staff. I always love coming here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad service on any purchase that you make!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend great product my son has so much fun playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never buy an electronic without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plans. I only buy expensive electronics from best buy solely for this reason. Great for kids electronics.

    I would recommend this to a friend