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Customer reviews

Rating 4.8 out of 5 stars with 2983 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,983 reviews
  • Rated 5 out of 5 stars

    great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent assisted me and answered all the questions i had in regards to the product. very approachable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed his oculus but had technical issues. But he upgraded with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this VR. He has the old VR and the graphics are a lot better on this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This changed playing games a whole new way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality gaming experience and has great details when you use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Best Buy has always had my back when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance on the Meta Quest Game is important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to GeekSquad and Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to replace my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've never given me a problem when my headset or controllers break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental replacement insurance is almost a must for electronics. We have not had to use this yet, but we have the peace of mind knowing that if something happens, it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year accidental Geek Squad replacement plan for my son's Oculus Quest console. I suggest that you purchase a protection plan anytime you purchase any electronic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He really enjoys playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game it's awesome makes you feel like you're in a different place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always ready to help. They’ll either fix it or replace but they always give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I don’t use it as much, never had any problems out of it. Not really a gamer but when I do use it it’s very fun. My company loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always considered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an expensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it, but nice to know that if the system fails I have it covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to pay the extra little bit for a peace of mind. I made this mistake with our first oculus quest 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas present for my 14 year old son. He really likes it but as I’ve read in other reviews be gentle when handling it as I’ve read the strap is fragile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are obsessed with this. Which is totally cool because it's so give me a break from them. The graphics are cool and a lot of the games can really scare you. The jump scares are the best.

    I would recommend this to a friend