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Customer reviews

Rating 4.8 out of 5 stars with 2983 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,983 reviews
  • Rated 5 out of 5 stars

    Respect it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break it, worn down, or just malfuction my item is replaced. This plan is my freaking ancestor and I respect this plan so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect except for the fact, I traded in a 256 GB I got a replace with the 128 GB took care of the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweasomeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek great I haven’t used the protection yet but glad I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and informative team members.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and informative team members. Will answer and fix all issues in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacation & Vitality. WoW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thing is AMAZING! Keeps the Whole family from boredom and takes you far from what to expect ! love the physicality for the sake of P.E.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning. The workout programs are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Present for mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very excited! I love mine cant wait until she uses hers! I got it so ahe could be a little bit more active at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the kid pay for it so they respect it more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first strap fractured in two places causing replacement again. So this warranty is a must. When working as designed it is so much more comfortable my son tells me and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good buy. Best buy is really good about replacing broken things and you never know what will happen once you leave the store. It's always better to be prepared in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Took Care Of Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son accidentally ripped the string and Best Buy took care of the problem and replaced for new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service plan on anything we get at Best Buy. There’s no hassle and they’re local! No waiting on shipping and receiving. So much less stressful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very great idea to get the insurance on ur devices if there’s any problems they fix it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my entire Oculus 2 even though just one of the controllers were broken. Well worth the extra $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and quick, enjoy the system. All my family play all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take in your broken product and get a new one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any product without getting the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have not had to use the service. We still have one year left and good to know if anything happens BB will there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precautions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the insurance cause better be prepared for any future problems

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If its for your kid this is a must

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one broke and they swaped it out in store, they even let me pay the differance and upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get geek squad service in my more expensive items which in some cases have same me a lot of time and money. Very professional team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replaced my thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, fast ship, excellent! I would recommend this service!

    I would recommend this to a friend