Customer Ratings & Reviews

I recently had the pleasure of using Geek Squad for some tech support and I couldn’t be happier the experience

I really do like this thing. Sometimes you look kind of foolish when you’re dancing around with your hands flying in the air and one of the kids accidentally hits the TV and breaks it but other than that, I think it’s pretty fun.. it is also fun for the whole family.

The 2-Year Accidental Geek Squad Replacement plan is a solid investment for anyone worried about accidents. It covers unexpected damage and makes replacements hassle-free. I’ve used it before, and the process was quick and easy, saving me from buying a whole new device. If you’re prone to accidents or just want extra peace of mind, it’s definitely worth adding to your purchase.

Love getting the iffers from best buy woth my orders

I always purchase this service for peace of mind. If anything happens I know I am covered

They liked them it was a good purchase but price was little high

Always need portection even with the meta 3s just sincase someyhing happens

I love there protection plan. I had to use it and glad I did purchase the protection plan because I had to return my VR quest 3 because it would not power on and they gave me a knew one so I was happy and so was my son.

Definitely worth the lrice! When our oculus controller lost tracking, they swapped the system with no questions

Highly worth it to have protection less stress. Highly recommend.

I had a great experience making an appointment with Geek Squad at Best Buy to fix my Oculus 2. My son had accidentally broken a controller, and I needed assistance. The technician who helped me was not only very nice but also incredibly helpful. However, they couldn't replace the controller, so I ended up getting a refund for the Oculus 2. With the refund in hand, I decided to upgrade to the Oculus 3. The transition was smooth, and the Geek Squad team was supportive throughout the process. Their excellent service made it easy for me to make the switch. Now, I'm enjoying my new Oculus 3 and its enhanced features. Thanks to the Geek Squad at Best Buy for their outstanding assistance!

This is a must have! The Best Buy additional warranty always pays for itself and has saved us a grip of money

They help me out right away replaced my broken item.

Great customer service and was very helpful indeed

I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

Battery life: The battery life could improve on this device. Battery lasts for 1-1.5 hrs of use then it needs to be charged. This makes it difficult to have family fun time playing together because we each get a small amount of time playing. The developer should produce a long 10-15ft power cable that can be purchased and then include attachments on the Occulus so that the cable can be secured to the device. I did use my own charger but the cable keeps getting pulled out during heavy shooter and movement use. The games are a little steep on pricing at this time. I am hoping that the game prices will decrease as more users are on the Oculus. The controllers are awesome, no complaints. very ergonamic and comfortable to grip while playing. The screens tend to fog up with use and my face tends to get sweaty with heavy shooter games or active games. possibly invent an air flow solution to prevent fogging and sweating of players. besides when switching between players it can be a little gross to put someone elses sweat against your face. Otherwise love the games, controllers, and overall fun of this device I would recommend for families to purchase.

My grandson loves it! Plays on it all the time. He really enjoys

All way good to have insurance and have it where you can drop it off and pick up for issues

Pretty good device I loved the features it brings vr to life .

The Geek Squad was knowledgeable and help fix my issues quickly. They are the Best!