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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2983 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,983 reviews
  • Rated 5 out of 5 stars

    worth the money for 2yrs coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have peace of mind, especially when it comes to devices like VR, or wii. well worth the $70 for 2 years of accident coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Geek Squad available if needed. Have not needed to use them at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Numero Uno!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall warranty in the game. Wouldn’t buy anything without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service at pick-up! My grandson has been waiting for this to come out for a long time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, always ready to help with any issues or questions regarding any defective product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry just incase your device breaks you will be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR/Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Oculus. Getting the protection plan is a nice piece of mind moving forward. Highly recommend the system and the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good the bands get dirty pretty quickly but it’s a lot of fun to be honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this when you but the Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty’s are the bests and this is always fulfilled with the oculus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest Oculus 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Customer service I felt welcome and treated with respect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool concept, but not ideal for family fun. So hard to adjust everytime you switch users, hard to get a perfect fit even without switching heads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best VR systems I've used. Decent games and accepts third party apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel good to know Bestbuy has my back. It is appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel more safe with my product very fun times ahead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used this yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and more to this line since i have to use 50 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the occulus rift s for my son. He tends to break his controllers on his gaming system. Buying the protection plan was a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a device that is highly active in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my 65 gb oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy/geek squad.. fast knowledgeable and friendly service every time.. hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth the money .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad on this yet. But in the past when I have they have been amazing. Worth the extra for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend