Customer Ratings & Reviews

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.

Great pair of sunglasses they are what I expected I love using them!

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

My 10 year grandson loved his VR. He enjoys playing and enternaing us. Having this membership means any issues Geek squad can figure it all out for me.

We always always always buy the warranty! Best Buy is the best at making sure you receive a replacement.

Better to have it and not need it then to need it and not have it. I’m a firm believer is protecting expensive electronic equipment.

I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

This coverage is well worth the money. This VR headset is very fragile and cannot take any abuse or drops. The handset as well or fragile and with the use and abuse that they get but it’s just a matter of time before they go out. And I believe each hand set to replace is around $75 not to mention the headset. So that makes the price of this warranty a bargain. We have already had to use it.

Geek Squad Service. Hope I dont need it but the one time I have it was great. Expect it to be the same if needed again.

The in store geek squad has made repairing and replacing damaged items a breeze. 100% recommend to anyone who asks.

Well you never know about equipment now days getting a warranty is smart.

Super smooth graphics and gameplay! Love how you can see the room in some games. Headset is very comfortable and lightweight.

They liked them it was a good purchase but price was little high

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

The insurance is always worth it, i wouldnt suggest you buy anything without it.

I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

Got the replacement plan on my meta raybans, nice to know i get a replacement or money back!

Good!!!!!!!!!!!!’nnnnnnn!!!!!!’nnnn!!!!!!!!!!!!!!!!

With my Adhd and autistic son the warranty is well needed and used. Great purchase