Customer Ratings & Reviews

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I’ve used warranty before really good break it and jus go get a new one

The VR is great to have my grandkids love it just make sure you get the insurance on it cause the game turn off it go slow you will be taking it back to the store but over all it’s a good game to play

Geek Squad Product Replacement, better to have it and not need it, than need it and not have it. I personally have not needed to rely on this service yet, but I do purchase it with my items because I have several family members who have and it can really save you. Why not cover yourself against “Murphy” crashing the party.

Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

Great would buy again if the lenses were made of glass instead of plastic

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

Have not used for this item but their service is great! I’ve used for other purchases.

[Employee of bestbuy] Definitely get for an “active” game like a vr headset. Worth every penny

i always take protection plan for electronic staff Geek doing good job

The geek squad rep was very helpful and the interaction was smooth and seamless

The geek squad resolved my issue with my sons VR headset. Very responsive and thorough.

My son loved his birthday gift. He plays it all the time with his brother and friends.

My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

Awesome. It was so nice having the warranty! My son can be rough on his gaming consoles!

Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

The young lady who put my wife's autostart in her Lexus was AWESOME!!

What can i say, this device speaks for it self, one of the best out there right now, got it on black friday, when it was lnown as oculus quest 2, now meta quest 2, got it when it was on sale, great Headset, what cant you do with this Headset