Customer Ratings & Reviews

Sales associate was very good at pointing out the advantages of a GS service package with the purchase of an Oculus. A lot of real world damage can happen while you’re flailing around blinded in cyberspace

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

Having geek squad available to me gives me a sense of security for whatever amount of years I have protection for my items. Even when I have a question about my electronics they are very helpful.

I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

Always better be safe than sorry couldn’t hurt to get it.

Lots of fun. I love the fact that they offer free fun games so you don't have to buy a bunch of games. The graphics are amazing and it's fun to play with friends and family living far away

Nothing bad to say, I always recommend these products

Haven’t used it yet but good to know it’s available

Great product love it!! Can't stop playing with it so far no problems !!

I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

They work well, very polite got me in quick and on just as fast.

Great entertainment for the family and who ever wants to experience VR

They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

Got my problem solved in no time. Has really great customer service really nice.

Great Protection Plan for a good price for my device.

Worked to not have an issue with VR set up and operation.

Came here to make another appointment! They help out so much

The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!