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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3031 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,031 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the 2 year protection plan on this item because it’s expensive but very well worth it. I do recommend if you get this item to get the warranty as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service definly purchase agail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service. great at taking decision and fixing or replacing items. will buy the protection plan always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not use the service yet for this item but I used in the past and they are always great and happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added confidence for possible breakage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to this being a headset and two hand controllers I was concerned about it possibly coming off during play and breaking. This gives me the peace of mind to enjoy the play and not get too worried about accidental breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Really Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy that your have protection on your merchandise, because this is my second time getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and immediate delivery to my email. I got protection for my VR headset and didn’t want to have to cough up that amount of money for another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would highly consider getting this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get this because you just never know if you are the one that gets the unfortunate "DOA" out of a brand new product that you automatically think will work right out of the box. As long as their are no promos or whatever your insurance with Geek Squad should work out good for a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for kids, very compact. great features inside in headset already installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything you buy of electronics should have a purchased warranty with it! And why not from Best Buy. Best Buy has the best protection plan on this planet.. couldn't recommend this service further.. Geek Squad + Best Buy = Happiness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the service i had a issue with my oculus i called and they immediately told me they change my vr without any cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of the original oculus,, this meta-quest two provides the best upgrades for the money out there! Hooking it up to a PC wireless, he makes it all that 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Future something you may need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for awhile and it really something else. Fun easy to use carry around to friends home just great entertainment. I get dizzy a little if I’m playing too long so watch your time if your my age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items is a good item for me and my family and we use it everyday and would recommend highly and there is different types of games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never be too safe especially with vr! You might punch the wall and break the controller so get the protection and be one step ahead!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and download new games and workout. The coaches are really helpful during the workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having this coverage on something expensive. Although I haven’t needed it this year, who know about next?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oculus quest has camera and sensitive parts including controllers so I got this just in case. I used it before with my switch when the controller went out they sent new ones right away.

    I would recommend this to a friend