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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2919 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,919 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    No extra purchase needed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and fast resolution. Staff was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Help was always a call away. They took care of everything.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very Excellent Service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service to have allows to have peace of mind for your products in case anything where to go wrong 10 out 10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties on items that are brand new and a new design. Although manufacturers would most likely cover what they won’t cover is a product that can be easily dropped or damaged by playing a game. Good price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the 2 year protection plan on this item because it’s expensive but very well worth it. I do recommend if you get this item to get the warranty as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always super attentive and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very respectful,answering my questions and educate me about the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Future something you may need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for awhile and it really something else. Fun easy to use carry around to friends home just great entertainment. I get dizzy a little if I’m playing too long so watch your time if your my age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but a good deal for purchasing. Glad it was offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of people and very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad service is amazing. Use it as much as you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the Meta 2! It super exciting to use and the reality is super fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad prepared my electric quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and fast service. I will schedule any services I can to be repaired with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add to VR devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no-brainer to add to VR devices. Pays for itself if needed and peace of mind if not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replaced my thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, fast ship, excellent! I would recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decently priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added confidence for possible breakage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to this being a headset and two hand controllers I was concerned about it possibly coming off during play and breaking. This gives me the peace of mind to enjoy the play and not get too worried about accidental breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much fun on the Meta Quest 3, all of the games on it are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift l could have gotten myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The virtual is so real. A gift l bought myself that my son took over. He loves it over his playstation VR.

    I would recommend this to a friend