Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 3030 reviews
(3,030 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Christmas present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a Christmas present for my 14 year old son. He really likes it but as I’ve read in other reviews be gentle when handling it as I’ve read the strap is fragile.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted our camera on the garage and the 2 inside. Will have them come back and put Install the 2 ring doorbells
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oculus 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy fun, fun to pop out on family nights get everyone laughing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how immersive it is, with lota of great games, 5 stars but battery life isnt the best
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad prepared my electric quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and fast service. I will schedule any services I can to be repaired with them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Top or the wirld!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vr speaks for itself. You have to buy it and try it. In order to believe me. It is out of this world.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for previous geek squad service and will keep buying it because it is worth e ery penny
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Told misleading information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your feedback with us. We certainly would be disappointed if an item of ours was no longer functioning after a drop or spill, as it’s the last thing we’d want to have happen to our electronics. While our Accidental Geek Squad Product Replacement plans do offer our customers the ability to replace their products after an accident, this only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected or unintentional event as a result from normal daily use of the covered product. If you have any other questions about the terms and conditions of your plan, the full terms and conditions can be seen here: www.geeksquad.com/termsconditions.
Rated 5 out of 5 stars
Good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I receive the help I needed for my item. And ended up happy with my problem fix and was easy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
VR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very Easy to set up. Very cool. Highly recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks Geek sqaud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Help was always a call away. They took care of everything.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best paid protection ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cool VR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great santa present and my teenage son loves it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Meta 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves the Meta 2! It super exciting to use and the reality is super fun.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very sold on these glasses when a friend told me about them. I only wish the battery life would last longer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a friend and broke it a few days after, glad i got it for them
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oculus 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I don’t use it as much, never had any problems out of it. Not really a gamer but when I do use it it’s very fun. My company loves it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use it 2 months after purchase so I’m glad I got it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust at 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just awesome I can trust in this service at the time. Went to my local Bestbuy and they always replace the item or exchange the value for something else totally worth the shot to get it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Neat VR experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was overly excited to buy this for the family, but a little disappointed in the game selection. All in all, my kids like playing it for short periods of time. It was still a good purchase and will hopefully get used more after school ends for the summer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
