Customer Ratings & Reviews

GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

It was fun something new I like hail if you buy a game if you don’t play over two hours they give you your money back for the app other than that it’s a great VR system but they need more games

I stepped on my wire and broke the plug.They replaced it with no problem

Purchased the Oculus Quest 2. I have had the Geek Squad protection on prior purchases and always have had a great experience. I have not had to use this yet but know I am coveraged.

Replacement is easy with protection plan. My freezer had a noises and they replaced with new fridge

Peace of mind knowing an expensive purchase has protection for 2 years.

the agent assisted me and answered all the questions i had in regards to the product. very approachable and friendly.

They have a great service. I borught a laptop for them to fix the keyboard and it was quick!

My grandson loves this system, and I have to say I am also impressed. The only issue we have is the fact that the lenses fog up very easily. Other than that, it is pretty amazing!

They were very helpful with giving us a refund, as well as picking out something better for my son.

The whole family lives playing with this. Very realistic graphics on a lot of the games.

Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

Love geek squad. Has come in handy several time and has saved me lots of money in the long run.

I know the new model is coming out soon but the quest 2 has eveything you need for an entry level vr headset.

Haven't had to use it but a good deal for purchasing. Glad it was offered.

I had a lower model and the controller broke and it wasn't able to be repaired and since that model was no longer available, I got an upgraded version for a little more money.

Great for the entire family! Can't wait to be able to cast to our tv so that we can actuslly see what the player is seeing, but it's fun to watch them.

Loved this product. It is so easy to use and easy to connect. My nephew loves it.

I enjoy the features it comes with, esp the relaxing music! Very soothing and calming.

Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.