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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,029 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed his oculus but had technical issues. But he upgraded with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience and I think that everyone should purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it!! Virtual is the way to go!! I have a treadmill and can walk while exploring different places!!So cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. It’s very useful and geek squad normally is able to fix it. It’s not a one time use so it goes based on a deductible of how much you paid for the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended we really need this protection in case anything happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MatrixVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vr is the best on the market as far as vr's go, I actually thought I was in the Matrix. I almost thought I turned into a cartoon character, will definitely play again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really glad to we purchased warranty with VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was great! The VR broke. They were unable to repair it so they gave a gift card to replace because at that time (Covid lockdown) VRs were hard to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an expensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it, but nice to know that if the system fails I have it covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy tech without protection. Best Buy has always had my back when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to replace my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've never given me a problem when my headset or controllers break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Excellent people. Literally everyone very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He really enjoys playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good place!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service better product recommend ya to come here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game it's awesome makes you feel like you're in a different place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, knowledgeable, friendly, professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best plans ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad they never fail me!! I advise anyone to go to Best Buy and to apply the services always !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the 2 year protection plan. It is so worth it. If anything happens to the unit they will replace it within 2 years of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product very light and easy to use, a little expensive, but It might just be what you need to have good sound quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always super attentive and informative.

    I would recommend this to a friend