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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,029 reviews
  • Rated 5 out of 5 stars

    Good value for kids using electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's difficult to give a review on a service I haven't had the need to use yet, I would consider this one of the better services out there due to the local component to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 360 images and crystal clear visuals. The provided images are stunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is seriously the best for any tech needs. Easy, efficient and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the geek squad protection plan. When i needed it, it payed for itself and then some. More so for a device that is used and carried around by kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus quest 2 great fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for all the family and it will keep the kids from just playing video games at a desk. Fun for all the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to talk to and understand. The service provided has always been top notch and they take good care of you!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Feel secure knowing geek squad will either fix or replace your pricier items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad helped me set my product up-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super product, great service, very easy purchase, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money. I wasn’t sure what to expect but even my husband liked it. The head and hand tracks is veru good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def purchase if the item it covers is for a child.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice having the piece of mind that this covers accidental damage. I bought a Quest 2 for my nephew and those controllers break easier than they should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the protection plan but it is nice to know our items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you get this. It always comes in handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Parent Supervision Controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. I like the parent controls for children. Still having a little trouble setting up the no motion sickness feature I heard is possible. Must have the warranty for kid use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it. Nothing worse than a product fails and no way to repair. Geek squad is good idea for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have not had to use the service. We still have one year left and good to know if anything happens BB will there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them but i have on other products and they are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me from buying a whole new Oculus when my son smacked the controller into the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has hours of fun with this product. Stays active while playing. It could have more games available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great service from the store clerks, the game is being a success with my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade over quest 2. Pricepoint may not be worth it if you dont have the extra cash

    I would recommend this to a friend