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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,027 reviews
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't fix the product so we were issued a new Oculus. They were cery friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad protection. I have had to use this for different devices and it has always been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Occulus Quest 2 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service and Fast! Service my Occulus Quest 2 very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a new vr was super easy. They gave me all my money back on a credit and I was able to buy a new one with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! We loved playing with it. It is so real that we have so much fun as a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gift for my hubby- I am glad I bought it for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the oculus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the game so much had to buy a second as a gift to my sister.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replaced my thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, fast ship, excellent! I would recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He love it. It is Very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s pretty much self-explanatory anything over $200 should automatically have insurance on it just in case it breaks or normal wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daugther loves the be she always plays on it I just got a chance to play with it and it’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for my son's VR headset and they helped my son when one of the hand devices wouldn't sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have this protection plan for my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it! Save tons of $.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace the item immediately, warranty is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discounted now and worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my entry to VR, now that the quest 3 is coming out and the quest 2 is 100 dollars cheaper than before. Simple and easy to headset to work, a different head strap is a necessity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 15 year old daughter and she loves it. During COVID she can interact with friends more often to socialize and not worry about breaking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN FUN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fun with games and also can exercise with apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good insurance. Never had any issues if I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service. It was fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law loves this. Tried it out and made me feel as if I am actually in the game!

    I would recommend this to a friend