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Customer reviews

Rating 4.8 out of 5 stars with 2992 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,992 reviews
  • Rated 5 out of 5 stars

    Great fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is awesome. It’s a great time for anyone and I would recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    order stuck at ready for packaging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed with my experience on my recent order. I placed it on October 29, and for an entire month the status has stayed at ‘Ready for packaging’ with no progress or updates. This is very frustrating and not the level of service I expect from Best Buy. I would appreciate better communication, accurate timelines, and real updates when an order is delayed for this long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can buy for oculus best agents experience was great switched out faulty device no questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great to protect such expensive product affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it for my vR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will hit the Vr when getting into it I recommend the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use yet. Hopefully it will be worth the payment

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad protection has a hidden deductible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you purchase a geek squad 2 year protection plan for your VR Headset. When it fails due no fault of yours and take it in to get geek squad to fix it. They just say it’s no repairable and send you to get a replacement up front. But then you have to pay for a whole new geek squad protection plan, it’s not my fault you’re product failed why do I have to pay for protection plan twice , the plan was for Two years of protection do I get a refund on the remaining 18 months When I asked why I had to pay for a new plan I was told that it was like a deductible as on car insurance Where in the protection plan does it state that? Two year plan should last 2 years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Occulus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and helpful with resolving my issue, thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, and keeps him active. So entertaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have extra coverage in case incident occurs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Product Replacement plan is a must have! This is a must have if buying items for kids! Glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game console! Always good playing games on the VR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition for safety sake

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addon for any electronic that you want to have the feeling of safety in case something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love this! Clear videography and easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MEta quest 2 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vr headset the protection was amazing but the stick drift jeeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful especially in home service. They go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plans. You never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to charge phone in my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and quality for a phone charger. Will buy an extra one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I bought this for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And no one has had to use it as of yet but it's nice to know they can if they need to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the warranty protection on larger, more expensive items. It is always worth the extra cost

    I would recommend this to a friend