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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2844 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,844 reviews
  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks great work. Take care. Great services. Calm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big upgrade over the quest 2, i’ve had the quest 3 since release date and i love it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection for all my electronics. This time was the Oculus 2. They have never disappointed me and provide excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything I wanted IN A VR Device that I could ever ask for.. I really love couple of kinks in a few games or apps but overall it’s great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek Squad protection it work great for all your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn’t use the protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the protection plan however it kept a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have if anything goes wrong with the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed the coverage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty because the Virtual reality set is so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it back in 2021 still got very strong super fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product for Kids!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nearly all around great. Loads of fun. For next gen tech, definitly a good starting point. I purchased the 64gb version and was pleased to find it was alot of storage. I am leaving 3 stars for a few reasons, this product is not made for men. I am 6"5' with pretty decent size hands, no problems palming a basketball. This product does not fit my eyes well but its good enough, even when adjusted. My biggest issue however is I managed a thumb sprain in the first night of using it. The controllers are made for children. I have to strain myself to hit some of the buttons, and I have played almost every peripheral you can think of and this is the first problem. Even playstation controllers are better. TLDR: Great tech, great games, great experience, for children.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if needed. Very helpful with all of my concerns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe Protection Nice to have Safe and sound Keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for first vr players and for an upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for really everyone, even people that don't even have a computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is freaking amazing. So much peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased 4 oculus - and would purchase 4 more - my kids play every day!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good first vr horrible battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product but wish the battery would last longer on it rater than 30 minutes then 3 hours to charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service is terrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from Best Buy is TERRIBLE. The workers all say different things to you about your package. One worker told me my quest was otw to my town. Then the next worker said that it had not been shipped out yet. Aliexpress will deliver your product, before Best Buy will. I have bought multiple electronics from them. Each time I received my package at least a week after the eta date. PLEASE DO NOT BUY FROM BEST BUY. LOOK SOMEWHERE ELSE

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Going Sony play station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that you have to have a Facebook account. if you get kicked off Facebook its useless. No Thanks going Sony Play station.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't get my babies order in time for Christmas.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rating the Store not the item. I ordered this on December 5th and now its Christmas eve and they are telling me that they will not have this ready in time for Christmas. There is nothing that can be done at this point. They had it in the store when i ordered it online for in store pick up and somehow my order got missed or delayed more than once... I'm very disappointed with the way this was handled.

    No, I would not recommend this to a friend