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Customer reviews

Rating 4.8 out of 5 stars with 2986 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,986 reviews
  • Rated 5 out of 5 stars

    Glad I got the geek squad support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, technicians easy to understand. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection to have for your electronics. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect You Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope never to have to use the product replacement plan, but I always suggest that if it is offered, you take them up on it because it doesn't cost that much, and you never know when you might need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for whole family use. The only downside is the battery life, which is to be expected so I can't complain. We'll see how it does long term. For Meta account users: monitor your kids on it. Purchases can be made through the headset and it doesn't always ask for the "purchase PIN" you set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection was purchased to service all my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 5 year service for my TV and when the pixels died Best Buy replaced it and credited me back for the difference of what I paid for the old and new. When buying the VR headset it was a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful deal to ensure if anything happens it is fixable! thank you geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it unless it's 4 a limited edition item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I take good care of my items so I usually don't have to walk with getting repairs. But it's always a comfort knowing I have a warranty for its replace incase something does happen. I will say though I wouldn't get a warranty if it's for a limited edition item as the company won't replace it with the exact edition but just with 'whats ever in stock'. They never said if it was the stock of the store or the warehouse that 'fixes' things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3s is definitely better than the 2 but 3 of my children have the quest 2 and love it for years. The quality is great and the geek squad is fantastic help whenever we need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Tech Superheroes for a Worry-Free World!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Say hello to stress-free tech life with Geek Squad Insurance Services! As a tech enthusiast, having my gadgets safeguarded by their swift and savvy solutions has been an absolute game-changer. From unexpected hiccups to bewildering glitches, Geek Squad has swooped in to save the day. With their comprehensive plans, I've waved goodbye to worries and welcomed seamless assistance. Repairs, replacements, troubleshooting – they handle it all like true pros. Geek Squad is undeniably my tech guardian angel, and I wouldn't trust anyone else to keep my devices smiling and glitch-free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did enjoy the demo so I went ahead and bought the glasses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge lifesaver! Save me tons of money on having to replace damaged item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service/Product… excellent quality. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love there protection plan. I had to use it and glad I did purchase the protection plan because I had to return my VR quest 3 because it would not power on and they gave me a knew one so I was happy and so was my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, nice quality that I ever have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headstrap alone is worth the upgrade. But the return of the dial focus frame and the freedom of the moving menus, instead of a fixed position that needs to be re-centered. They added a fan inside of the headset as well, so no more drowning in sweat. Im still having problems focusing on the text, but it is significant improvement from the Quest 2 and Pro. Also, the Situational awareness is 100% better. No accedentially smacking small children while playing Beat-Saber and feeling really Bad about not seeing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting rewarded for buying and love that i to get enjoy my product without being scared to break it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Informative, Friendly, Knowledgeable Staff. Expedited all claims with Extreme care. I Appreciate them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn’t Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even needed to use it honestly. So in a sense I wasted money however I’m glad I had it just in case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth graphics managing battery life. Little heavy on the user. Excellent sound system. Nice gaming Library.

    I would recommend this to a friend