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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,844 reviews
  • Rated 5 out of 5 stars

    Love GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any need yet but its a relief to know if anything happens to my headset, I'm covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OculusQuest2 t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it to add the insurance on it! They’ll replace the whole set if something’s wrong with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voided my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 yr replacement warranty i purchased with the Meta Quest was not refunded when i had to bring the game in due to a controler needing to be replaced due to my son dropping it on the floor. I didnt quite understand why it wouldn't apply to the new game i was given due to them not being able to replace 1 controler. Other than this, I've never had an issue with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buys protection plans. I have a piece of mind in case the kids drop it or it stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for sure!! I would recommend this to make sure if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a good deal. They are always so fast friendly and flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience and really enjoy using them. The kids also have fun using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made a return process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me at store with no wait time and the process was smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend buying the extra Geek Insurance...No hassle returns or exchamges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend buying the extra Geek Insurance...No Hassle returns or exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must with items that are easily broken or used a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 Oculous at the same time and only one have we had to gwt serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service o loved everyone very good thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't need it but glad I purchased it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but heard from others it's a good insurance product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Order and Shipping was Free because of My Best Buy Rewards Elite Status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need always to buy this geek squad policy to all your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate system kids love it and was able to replace it at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and value for money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow.. this saved us when our Oculus got issue and they gave store credit for the full purchase value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if anything happens they will exchange. I definitely recommend getting geek squad plans

    I would recommend this to a friend