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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,825 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the money for the big purchase of the vr headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me w my oculus last year. Amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, very polite got me in quick and on just as fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came here to make another appointment! They help out so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would love to win this car and my son would be so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good equiment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a year ago and I haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fast and efficient. They fixed my phone the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment for the family and who ever wants to experience VR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement oculus quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it!! Can't stop playing with it so far no problems !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geek Squad dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my kids enjoyed a lot and they use it very often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price fair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real value- proved to be worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend great product my son has so much fun playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad service on any purchase that you make!!

    I would recommend this to a friend