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Customer reviews

Rating 4.8 out of 5 stars with 3017 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,017 reviews
  • Rated 5 out of 5 stars

    Meta Ray-Ban (Gen 2)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance Grade A, Geek Squad is the truth! I would rather Geek Squad Insurance over any of the other’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The help"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see clearly now!! Thank you Meta for the awesomeness experience of seeing through the clutter. I see, I hear and have great conversations with errthang I come in contact with. Picture taking, video sharing and lots, lots more. Simplicity at it's best. What else do you have for me, I dare you. Thank you again and will be enjoying my help on my nose...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for meta glasses. I have not used it. I feel better for having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option to protect tech from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a total lifesaver for me. Knowing I have expert support whenever something goes wrong with my tech makes me feel completely at ease. I recently used it for help with my Meta Quest 3, and the process was smooth, fast, and stress-free. They handled everything from setup to troubleshooting like total pros. What I love most is the sense of security it gives me. Whether it’s a laptop issue, phone problem, or any new device I buy, I don’t have to panic or search YouTube for answers — I just call Geek Squad and they take care of it. The fact that I can walk into a Best Buy or get help remotely is super convenient. It’s not just tech support — it’s peace of mind. I honestly don’t think I’d buy expensive gadgets anymore without having Geek Squad as backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get the coverage!! Geek squad is amazing and will meet you where you’re at when you’re expensing technical issues with your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would have done longer if it was available!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Meta Quest 3, you cannot go wrong with adding Accidental protection. Only wish they had one for more years! I spent probably $400 on replacement parts for the Meta Quest 2! Still spending money lol! Totally worth $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 3S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a Christmas gift. Came with a game and got it on sale. Only thing i can’t download the game it came with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with the 2-Year Accidental Geek Squa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the 2-Year Accidental Geek Squad Protection plan and it’s been a reassuring addition. It covers those “oops” moments—like drops, spills or unexpected mishaps—so I don’t have to stress about a costly repair if something goes wrong. Setup was straightforward and the team at the store was helpful. If you’re investing in tech, this plan adds solid peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son for Christmas! He loves them and I like how I’m able to set up a perimeter to stop him from bumping into things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, especially when riding my bike and answering my phone when driving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its well earned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you drop things easily, this is needed. Ive accidentally dropped mine 4 times since owning it because of my motor functions failing and this is a life saver. If you have motor issues or cant grasp things with your hands well, I do recommend spending the money to get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives piece of mind. Have purchased other items and very easy process to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity. Very comfortable to wear. 512gb was just only choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy major electronics without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make it a policy to buy major electronics at bestbuy & cover them with geek squad. Electronics are fragile & geek squad has been amazing at helping me protect major purchases & replace them when necessary

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] As long as this is attached, they help me no questions ask and replace it or fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 3!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re thinking about getting into VR or upgrading from an older headset, the Meta Quest 3 is a fantastic choice. The visuals are crisp and immersive, thanks to a major resolution upgrade that really brings games and environments to life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to cover my Oakley meta glasses best coverage on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VR headset is fantastic and it’s a futuristic amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy but read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the 2 year protection plan in my first pair of Ray Ban meta Glasses…. When they had exactly 1 month of use. It was very easy and quick to use the waranty and get a new pair, but I got very dissapointed to know that the warranty will be void after the first use, so those 23 months left are just lost. I did get the 2 yesr protection plan again, and now I’ve paid almost half my glasses’ worth in warranties. Double-edged sword.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty they offer is amazing I’m a otr truck driver made a purchase a little over 2 months ago and it stopped working I got home went to my local Best Buy walked in and they had my item delivered to my house the next day the whole Process took less then 5 minutes

    I would recommend this to a friend