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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,020 reviews
  • Rated 5 out of 5 stars

    Be Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to protect your goods, just because accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to know my purchase is protected if anything happens, malfunction or accidental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to Use the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty, glad I did. Out of nowhere, the goggles went bad, picture froze. Best Buy replaced them on the spot. No questions, no BS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad service is amazing. Use it as much as you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and fast resolution. Staff was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the oculus I purchased for my daughter. Good insurance since she is 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this VR. He has the old VR and the graphics are a lot better on this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This changed playing games a whole new way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality gaming experience and has great details when you use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Best Buy has always had my back when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed his oculus but had technical issues. But he upgraded with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience and I think that everyone should purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to purchase because you can drop,throw or hit things while playing. We hit and dropped the controllers many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended we really need this protection in case anything happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR is the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oculus is life changing. I was sold at oculus Rift and now Quest 2 give you some many more options. This thing is great for hard core gamers or for a cool fitness toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so blown away by the oculus. This thing is amazing and can do unbelievable things. I am a virtual reality fan now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it!! Virtual is the way to go!! I have a treadmill and can walk while exploring different places!!So cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. It’s very useful and geek squad normally is able to fix it. It’s not a one time use so it goes based on a deductible of how much you paid for the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance is a good thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We won't know until something happens, right? But on big ticket items like these it gives piece of mind, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an expensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it, but nice to know that if the system fails I have it covered

    I would recommend this to a friend