Customer Ratings & Reviews

Perfect gift for the family. Interactive activity.

What a great product, lots to explore, love beat saber!

Great to have the added protection because unfortunately accidents happen sometimes.

Very good service ande response, I like it, I love it

The 2-Year Accidental Geek Squad Replacement plan is a solid investment for anyone worried about accidents. It covers unexpected damage and makes replacements hassle-free. I’ve used it before, and the process was quick and easy, saving me from buying a whole new device. If you’re prone to accidents or just want extra peace of mind, it’s definitely worth adding to your purchase.

The agent help out to his fullest potential and I then was told to visit customer service which I had the great pleasure and opportunity to receive a great offer so I was very pleased with my visit appointment at Best Buy

Couldn’t of gone to any better company other than geek squad

I recently ordered and am waiting to receive the oculus quest 2 (256 g) and decided to get the $90 protection plan. I called Geek Squad twice to make sure this plan covers accidental damage and they assured me it does! I plan on swapping out my device for a shiny new one toward the end of my two year protection if the battery life had depleted over time. The model for the protection plan shows 2 YR GSP- R VR 350-399. However, when I called geek squad, they said it showed 2 YR ADH 350-399 GSP-R. They are both the same thing and both cover accidental damage (like drops) for the VR set. This way I can have peace of mind!

Great quality and everything my teen loves it. He plays so much he aweats and gets a good workout as well

100% worth the investment, especially in household with young ones.

Geek squad coverage is always recommended.Every time an item was damaged or needed to be replaced it was resolved quickly.

VR headset.. couple hours before needing to be asleep for work.. getting intense with a zombies BO1 mod on contractors and run into a wall and break your head set? Geek squads got ya

The Geek Squad is very modest and a life saver. They make everything easy. To a simple fix or easy exchange.

Agents made it very easy made my experience amazing and have no complaints love the service.

A must have in today’s electronic society! Having professionals do the job and having peace of mind is invaluable!

I really do like this thing. Sometimes you look kind of foolish when you’re dancing around with your hands flying in the air and one of the kids accidentally hits the TV and breaks it but other than that, I think it’s pretty fun.. it is also fun for the whole family.

honestly the insurance works great works wonders!!

Let me just say yada yada yada. If you want protection then blah blah blah.

It's such a fun console and there are many many games!

I haven´t had the need of using it but everybody knows, it´s better to have it and not need it than the other way around....electronics are not cheap, specialy the good ones.