Customer Ratings & Reviews

This is 100% worth the money and the ease of turning in the warranty for a replacement is super easy and makes the bigger purchases worth it knowing that I can get help or a replacement within that time frame.

Always good to have if you have a problem. They are great about fixing it or replacing it.

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.

Accidental insurance is a must with kids and expensive toys!

Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

I was able to get full credit after my Oculus broke and used it towards the next better oculus!

Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

My daughter LOVES this Meta Quest 3s headset so I am glad to have a protection plan in case she has an accident.

Good program just in case accidents happen. Easy and good service.

Awesome. I am hooked on this VR. You get really into the games.

This coverage is well worth the money. This VR headset is very fragile and cannot take any abuse or drops. The handset as well or fragile and with the use and abuse that they get but it’s just a matter of time before they go out. And I believe each hand set to replace is around $75 not to mention the headset. So that makes the price of this warranty a bargain. We have already had to use it.

The young lady who put my wife's autostart in her Lexus was AWESOME!!

I can walk at Bestbuy for hours, always friendly and knowledgeable employees. The departments are well organized, stocked and Geek Squad has yet to let me down with my tech issues! Keep up the great job when it comes to tech you guys always have my business!

The geek squad rep was very helpful and the interaction was smooth and seamless

Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

The entire family loves it! We got it for Christmas last year and it has a been a big hit. Definitely gives a workout. The headset is a bit heavy so be careful when transferring from person to person, especially kids.

One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

Never let me down, I got a 2 year plan for Sons oculus quest and after 1 year it broke and I was able to get a brand new one and also upgraded to a better one

Have not used for this item but their service is great! I’ve used for other purchases.

This is awesome in a good price makes me secure ty