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Customer reviews

Rating 4.8 out of 5 stars with 2958 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,958 reviews
  • Rated 5 out of 5 stars

    Get it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item will wear over time so you might as well get it for peace of mind and be covered just in case on your $300+ VR headset. Don't be one of those people that bash the amazing oculus quest 2 because you and your family pass it around head to head and it one day breaks from a rough yank or drop. Be smart and protect it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Availability any time, great customer service, fast resolve problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always help quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have especially when it’s for kids worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this if you have small children, I bought this and had no problem returning when it got broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered all my questions quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on got it for my vr headset for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you are buying for anyone. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work out like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the workouts on this game so much I’ve bought this game three times the workouts are great for all people because you can modify them but they’re so fun and the music is so wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped my Quest 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my Quest 2. And they were able to help me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Excellent VR Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid choice for DCS VR but you do need usb type c 3.0. There's some fiddling in settings to get the most out of it, and you'll want to download the OpenXR toolkit, Oculus Tray tool (and maybe Oculus Debug tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to buy extra protection when it comes to buying electronics for our kids because accidents are always bound to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have! Gives me so much peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's there for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this Geek Squad plan! Definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is pretty cool actually but not to much content so i got bored with it pretty quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For items that tend to break, this is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Meta quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always professional, convenient and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in handy to fix or replace a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have when there is a problem. They help when needed.

    I would recommend this to a friend