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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,960 reviews
  • Rated 5 out of 5 stars

    Must have when you buy an oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet it was purchased for my Oculus quest 2 vr game system, it was priced right and I have had good luck in the past with these plans so I know it’s a great value for the money and Best Buy’s stands by what they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have peace of mind with such a great gift of the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his Vr wll worth the money spent the whole family enjoys it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very helpful and knowledgeabtable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service it was really good and they were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Meta Quest 2 Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service! Went in to get a replacement and got one within 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality we loved it until it stopped working on us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but several friends have used them and they have always said good things about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and immediate delivery to my email. I got protection for my VR headset and didn’t want to have to cough up that amount of money for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 3 warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty because I'm a clumsy person . Great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessity with the VR headset. We were unsure how long the headset might last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of the original oculus,, this meta-quest two provides the best upgrades for the money out there! Hooking it up to a PC wireless, he makes it all that 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! They replaced the old equipment with a brand new one on the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to makey payments and track my rewards, and I absolutely love the cash back feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta the meta quest 3 is so realistic and better quality then the 2 and the graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this protection for expensive "toys"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my VR with the correct protection pln

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful and very patient and I was able to get what I needed and not leave.

    I would recommend this to a friend