Customer Ratings & Reviews

Haven’t had to use this yet it was purchased for my Oculus quest 2 vr game system, it was priced right and I have had good luck in the past with these plans so I know it’s a great value for the money and Best Buy’s stands by what they sell.

I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

So nice to have peace of mind with such a great gift of the quest 3.

My son absolutely loves his Vr wll worth the money spent the whole family enjoys it so much

I really like this service it was really good and they were helpful

Quick and easy service! Went in to get a replacement and got one within 5 minutes.

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

Good quality we loved it until it stopped working on us

Haven't had to use it yet but several friends have used them and they have always said good things about them.

Reasonably priced and immediate delivery to my email. I got protection for my VR headset and didn’t want to have to cough up that amount of money for another one.

I like the warranty because I'm a clumsy person . Great warranty

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

This was a necessity with the VR headset. We were unsure how long the headset might last.

As an owner of the original oculus,, this meta-quest two provides the best upgrades for the money out there! Hooking it up to a PC wireless, he makes it all that 

Amazing! They replaced the old equipment with a brand new one on the same day.

Its easy to makey payments and track my rewards, and I absolutely love the cash back feature!

I gotta the meta quest 3 is so realistic and better quality then the 2 and the graphics are amazing

Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

The agent was so helpful and very patient and I was able to get what I needed and not leave.