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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,960 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very Excellent Service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service to have allows to have peace of mind for your products in case anything where to go wrong 10 out 10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition and setup was easy. Smooth operation and excellent graphic fidelity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. So much fun, works amazing and has a pretty decent amount of games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oculus quest has camera and sensitive parts including controllers so I got this just in case. I used it before with my switch when the controller went out they sent new ones right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it for repares they were suck a big help this product is definitely worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decently priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent deal for insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper then simply buying insurance for the oculus I bought at the same time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    No extra purchase needed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my VR!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio stopped working on my Oculus VR. Walked in without my receipt, and the lady at the register looked it up in the computer and exchanged it!!! This was the best experience I’ve ever had with a warranty! Thank you Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previous experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish everyone had a Geek Squad plan like this. I purchased this based on pervious experience. Gotten my mom a tablet that quit working, got it replaced with no problems. Loved that so much that I purchase it when I can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend and broke it a few days after, glad i got it for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super fun way to game. I had never experienced virtual reality before this and it was a blast. Definitely a good idea to use and fan to prevent motion sickness, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift l could have gotten myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The virtual is so real. A gift l bought myself that my son took over. He loves it over his playstation VR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very respectful,answering my questions and educate me about the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund on Oculus Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus went down and if it was not for the accidental insurance I would have lost my investment. I put my full cost towards an upgrade. One would be greedy not to invest on this insurance. Mark my word it’s a great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. I feel safe knowing that i have product protection on my Meta VR Quest 3S. Accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stepped on my wire and broke the plug.They replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the protection plan. My son is rough on electronics and with this being expensive I need it to last. He loves his occulus and plays on it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing an expensive purchase has protection for 2 years.

    I would recommend this to a friend