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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,960 reviews
  • Rated 5 out of 5 stars

    Great warranty coverage for the Meta Quest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty yet but I feel this is so important for expensive game systems. Great coverage for the Meta Quest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Quest last year with the protection plan and 3 days after the manufacturer warranty expired my left controller stopped working. Greek Squad protection replaced it by returning the Quest and giving me a whole new Quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warrantees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty for items like this. Sometimes I don't have to use it, but other times I've been SO thankful to not have to shell out hundreds of dollars to replace something my kid drops on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Help was always a call away. They took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the warranty for my son’s oculus controllers and there were basically no questions asked. Definitely worth the money for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad installion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick demonstrated controls and were very professional. Very pleased with their work. Its well worth having geek squad do the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad prepared my electric quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and fast service. I will schedule any services I can to be repaired with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add to VR devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no-brainer to add to VR devices. Pays for itself if needed and peace of mind if not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to protect your goods, just because accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the Meta 2! It super exciting to use and the reality is super fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. If you have a problem, this extended warranty will replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heed squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise anyone who buys any thing they can get this insurance on their equipment should really do this. I have had to return twice and they are awesome , they help you with your problem . I will always get this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how immersive it is, with lota of great games, 5 stars but battery life isnt the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but a good deal for purchasing. Glad it was offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait for help to long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is garbage something wrong with my game and the band broke on me after 3 months i have to wait a week to get it looked at and i have to drive 45 min to get someoneto check it out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive the help I needed for my item. And ended up happy with my problem fix and was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and fast resolution. Staff was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son, he uses it constantly both in games and for studying. very useful thing. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Christmas purchase. I’m glad we went with this version. So far it has been great when without any issues. It was a bit of a pain to set up but once you past that this is really fun for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection plan. Worth every penny. If something is wrong just take it back to the store for a new one.

    I would recommend this to a friend