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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,961 reviews
  • Rated 5 out of 5 stars

    Get the plan worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, worth every penny, used it twice on 2 different electronic toys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this for the safety of your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade over quest 2. Pricepoint may not be worth it if you dont have the extra cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    woo wooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very nice to know that if something were to happen there is somewhere to go. have never had problems in the past w this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for any accidental damage on the headset, would definitely recommend for the extra dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty saved me after my Quest broke just weeks before it expired. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the 2 year protection plan. It is so worth it. If anything happens to the unit they will replace it within 2 years of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the protection plan but it is nice to know our items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I would recommend it for everyone must have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great service from the store clerks, the game is being a success with my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but have heard great things about this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection if you’re a VR set. Remotes broke from hitting a wall, setup an appointment and got the whole VR set replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in making sure that I received a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I’ve purchased and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really glad to we purchased warranty with VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was great! The VR broke. They were unable to repair it so they gave a gift card to replace because at that time (Covid lockdown) VRs were hard to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy serivice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly serice, quick , helpfull, and a very prompt response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the huge upgrade over the quest 2, more comfortable and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me from buying a whole new Oculus when my son smacked the controller into the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect your items. You never know when an accident can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MatrixVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vr is the best on the market as far as vr's go, I actually thought I was in the Matrix. I almost thought I turned into a cartoon character, will definitely play again.

    I would recommend this to a friend